Our Warranty

ElectroTech warrants that this REFURBISHED PRODUCT was free from defects at the time of purchase. A defect constitutes any fault that significantly impairs or limits the value or working efficiency of the appliance. Warranty coverage is expressly denied for any appliance:

Rendered defective as a result of misuse, negligence or carelessness either in its use or storage because of failure to follow the instructions.
Rendered defective as a result of improper installation, maintenance, repairs performed by unauthorized persons, or damaged during transport.
With defects not attributed to faulty workmanship, but rather to the wear and tear that occurs during normal use of the appliance (in particular, lime scale build-up and deterioration of parts subject to wear, such as gaskets, grinder disks or water filters).
That perform inefficiently as a result of the use of spare parts and accessories other than those manufactured by Philips Saeco.
That have been damaged by lightning discharges, humidity, fire, incompatible voltages, or any other cause not objectively attributable to the manufacturer.
Rendered defective as a result of improper or poor maintenance (in particular, if descaling is not performed regularly and all components and connections are not cleaned properly).
Electro Tech Inc. WILL NOT be responsible for descaling after the sale to the consumer and during the life of the product.

Please ensure that the packing container is in perfect condition and is suitable for safely transporting the appliance. Inside the packaging, please enclose your complete address together with a full description of the problem. Please also include the original purchase document (sales receipt, invoice). We will remedy any defects detected in this appliance at no additional charge and within a reasonable amount of time. Any servicing performed on the appliance under the warranty will not result in an extension or renewal of the warranty period.

THE WARRANTY IS VALID FOR SIX (6) MONTHS FROM THE DATE OF PURCHASE FROM YOUR LOCAL DEALER. DURING THE WARRANTY PERIOD, THE USER HAS A RIGHT TO REQUEST SERVICE UNDER THE WARRANTY. SHOULD YOU REQUIRE WARRANTY SERVICE, PLEASE ARRANGE FOR THE PRODUCT TO BE DELIVERED TO ELECTRO TECH INC. OR TO YOUR DEALER.