Our Warranty

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  • ElectroTech warrants that this REFURBISHED PRODUCT was free from defects at the time of purchase. A defect constitutes any fault that significantly impairs or limits the value or working efficiency of the appliance. Warranty coverage is expressly denied for any appliance:

  • Rendered defective as a result of misuse, negligence or carelessness either in its use or storage because of failure to follow the instructions.
  • Rendered defective as a result of improper installation, maintenance, repairs performed by unauthorized persons, or damaged during transport.
  • With defects not attributed to faulty workmanship, but rather to the wear and tear that occurs during normal use of the appliance (in particular, lime scale build-up and deterioration of parts subject to wear, such as gaskets, grinder disks or water filters).
  • That perform inefficiently as a result of the use of spare parts and accessories other than those manufactured by Philips Saeco.
  • That have been damaged by lightning discharges, humidity, fire, incompatible voltages, or any other cause not objectively attributable to the manufacturer.
  • Rendered defective as a result of improper or poor maintenance (in particular, if descaling is not performed regularly and all components and connections are not cleaned properly).
  • Electro Tech Inc. WILL NOT be responsible for descaling after the sale to the consumer and during the life of the product.
  • Please ensure that the packing container is in perfect condition and is suitable for safely transporting the appliance. Inside the packaging, please enclose your complete address together with a full description of the problem. Please also include the original purchase document (sales receipt, invoice). We will remedy any defects detected in this appliance at no additional charge and within a reasonable amount of time. Any servicing performed on the appliance under the warranty will not result in an extension or renewal of the warranty period. 

  • THE WARRANTY IS VALID FOR SIX (6) MONTHS FROM THE DATE OF PURCHASE FROM YOUR LOCAL DEALER. DURING THE WARRANTY PERIOD, THE USER HAS A RIGHT TO REQUEST SERVICE UNDER THE WARRANTY. SHOULD YOU REQUIRE WARRANTY SERVICE, PLEASE ARRANGE FOR THE PRODUCT TO BE DELIVERED TO ELECTRO TECH INC. OR TO YOUR DEALER.

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